Best Car Rental For Under 25, Renting a car in an EU Member State

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Best Car Rental For Under 25 – This is the holiday season and car hire is certainly a convenient way to travel in other countries. However, car rentals remain a source of complaints for many consumers during and even after the rental period.

In this article, we will see what the most common problems consumers face when renting a car and what they should know to avoid disappointment.

Best Car Rental For Under 25

It should be pointed out that there is no special law governing the car rental industry. However, consumers are protected by general consumer laws, such as laws against unfair commercial practices and unfair contractual terms.

When needing a car rental, consumers usually search the internet using terms like ‘rental car’. As such, they will get links to price comparison sites, broker sites, and the actual website of various car rental companies. If the consumer chooses to book through an intermediary site, ideally they should check with whom the contract is made and what terms and conditions, what is included in the price, the amount of the deposit to be paid, the required insurance and additional fees included in the lease agreement.

In addition, consumers should be aware of the policies adopted by rental companies, such as fuel and deposits. The most popular fuel policy is the ‘full-for-full’ option, where people get a full fuel tank on a pick-up and then have to return the car with a full tank. There is also the option to take the vehicle with the full tank and return it empty (full-to-empty). One is advised to check what policy is used, how it is applied and if any fees or terms apply.

Another area where consumers tend to face many problems is when it comes to deposits. Consumers typically will not know how many deposits, or that the amounts listed on intermediate sites differ from those in car rental providers. Consumers do not realize that the amount can be blocked from the card for a long time. In addition, it would be ideal to check what card requirements.

Consumers may be able to book a car using their debit card, but then they may not receive a rental car if they do not give credit cards. Some rental companies may even require two credit cards to grant or they may require a credit card to become the primary rider’s name.

When collecting cars, consumers often complain that they are forced to buy expensive additional insurance by rental companies. During the booking process, the consumer is advised to check what type of insurance policy will be covered and the excess to be paid in the event of an accident.

When it comes to excess cover, consumers complain that car hire representatives require them to pay for excess cover to provide repairs in case of accident. Again, it is important to read the terms and conditions of the lease agreement to clarify this.

In addition, it may happen that the consumer is already covered by another insurance policy. If this is the case, it is important that the consumer knows the details so that this can be shown to the representative of the car rental at the pick-up point.

During collection, a staff member usually checks the condition of the car. At this point, all recorded damage should be indicated on the specific diagram and the consumer should request a copy. If a staff member is not present to inspect the car, it is important to check the car and if there is any damage, someone should make this written record and take a photo of the damage. This should also be done when returning the car. The photographs can be used as evidence if the company accuses consumers of previous damage to the car.

Consumers should remember these tips when renting a car:

During the booking process, the consumer should take a screenshot of the booking terms and conditions in case anyone needs proof if anything is wrong.

Also, check if there are additional charges associated with the airport and other locations. If anyone is unsure about any costs, especially with regard to insurance and deposit fees, we recommend contacting the company for clarification.

Before ordering a car, consumers are also advised to check if they need international driving permits and whether they should be of a certain age, as some companies may charge additional fees for drivers under 25.

More information on this topic can be found on the Maltese ECC website or by contacting ECC at 2122 1901 for free assistance.